Shipping policy

Wherever possible, your purchases will be shipped typically within 5 working days of the order contract being made and you will be advised of shipment and tracking details by return e-mail. However, all orders will be shipped 'without undue delay' and within a maximum 21 day turnaround but should this not be achievable we would immediately contact you by return e-mail to advise this and discuss ongoing options.

International buyers are responsible for all import duties, taxes, or fees which may be applied by their Countries Customs department so please check what these will be before buying.

Shipping is subject to a minimum charge irrespective of order weight or physical size, the minimum charge is modest and covers not only the cost of a stamp but other incidental costs incurred in processing and shipping your order.

We offer within the UK, dependant upon order value,  Recorded Delivery and Special Delivery shipping by The Royal Mail and, in addition, we work with many other leading courier services.

We offer Worldwide shipping to most main international destinations for items up to 2kg mass by Royal Mail International Signed For/Tracked service and for items of greater than 2kg mass by a trackable service using a choice of leading courier services. Please be aware that cross border shipments may be subject to customs inspection delays and that you as the purchaser may be liable to your countries levied customs and excise duty charge on the goods we supply.

Our shipment methods meet the requirements of the Consumer Rights Act (2015) for 'loss or damage in transit.'